Privacy Policy

Effective date: 30 April 2026

Triple M Group (“we”, “us”, or “our”) operates the website https://triplemgroup.co.uk/. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our cleaning services.

Information We Collect

We may collect personal information including your name, email address, phone number, address or service location, postcode, enquiry details, and any information you choose to send through our forms or by email.

We may also collect limited technical information such as IP address, browser type, pages visited, date and time of visit, cookie preferences, and website usage data where permitted.

How We Use Your Information

We use personal information to respond to enquiries, provide quotes, arrange cleaning services, manage customer relationships, improve our website, maintain security, keep business records, and comply with legal obligations.

Lawful Basis For Processing

We process personal data under one or more lawful bases under UK GDPR, including consent, contract, legal obligation, and legitimate interests.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers where necessary, such as website hosting, email, IT support, analytics, professional advisers, or subcontractors involved in delivering our services.

Cookies And Analytics

Our website may use cookies and similar technologies. Some cookies are necessary for the website to work. Others, such as analytics cookies, help us understand website usage. Where required, we ask for consent before setting non-essential cookies.

For more information, please read our Cookies Policy.

Data Retention

We keep personal information only for as long as needed for the purpose it was collected, including service delivery, customer support, accounting, legal, and business record purposes.

Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. No method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you may have the right to access the personal information we hold about you, ask us to correct inaccurate information, ask us to delete information in certain circumstances, ask us to restrict processing, object to processing, withdraw consent where processing is based on consent, and request data portability in certain circumstances.

You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/.

Links To Other Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

Children’s Privacy

Our website and services are not directed at children under 18. We do not knowingly collect personal information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Email: info@triplemgroup.co.uk
Phone: 0118 405 0034
Website: https://triplemgroup.co.uk/